top of page

Ott's Auto Service

Licensed Mechanics On Duty

Ott's Auto ... Trusted Since 1905

Welcome To Ott's

 

Welcome To Ott's, your "Neighbourhood Mechanics"

in Cambridge since 1905.

​
If you looking to find a local auto
repair and service provider you can trust, there are a myriad of reasons why you should consider choosing Ott's.

 

Ott's Auto is the oldest, most established, auto service centre in Cambridge...and possibly in the entire province. We've been servicing vehicles locally for 119 years.

​

Ott's Auto is "THE" CAA Approved Repair Garage for

Cambridge, Kitchener, Waterloo, Guelph and surrounding

areas. CAA Discounts Apply.

​

Experience The Difference at Ott's ... You Really OTT To Give Us A TRY!

CAA Approved Logo
Security Camera .jpg

OR Save Time by Using
"OTT's AUTO LIVE" and connect with our Service Manager within Minutes.

(Active Monday to Friday 8am-Close)

For the safety of our customers' vehicles, Ott's Auto, its Parking Lot and its Premises, are protected by day and
night-vision video surveillance
24/7/365.

 

Call Or Drop-In To Book An Appointment
     Call NOW: 1-519-658-9331

Introducing
OTT's AUTO LIVE

Welcome to "Ott's Auto Live." It's our new digital approach to closer customer relations, better engaged customer service and a weekly, monthly and yearly snapshot of the health needs of your second largest investment.

 

First and foremost, at Ott's, we believe in "Safety First!" ... AND Saving you Time and Money and worry from the more serious, preventable, and routine car repair issues.

​

Our new digital system maintains an active, up-to-date history of all the work done on your vehicle in our care, as well as a list of the work which will eventually need to be done down the road when routine wear, time and kilometers bring us together for safety's sake. Our customers presently using the system just LOVE it because it's so easy, convenient, time saving... and frankly, the responsible thing to do.

 

Sometimes when a mechanical issue arises, it's not always easy or convenient to call us from your work. But if it's potentiall serious, it IS easy and convenient to fire us off a TEXT to set things in motion.

​

As an example: One customer texted us

(at 548-483-5704) and said her brakes seemed to be making a lot of noise and  she didn't feel secure. She asked if we could look at them for her. (She sent off the text and moments later, her message popped up on the Service Manager's screen.)

​

Corey texted her right back and asked when she could bring it in. They arranged a time, scheduled a diagnostics and sure enough, the front brakes needed to be replaced while the rear brakes still had some life left in them.

​

We took a photo of her brakes and texted the photo to the customer to show the extreme wear. It was photographic proof that to delay repair any longer would create a serious safety risk. The customer texted back her approval to proceed with the repairs, we finished the job and she picked her vehicle up at day's end. DONE and Done!

​

Knowing the health of your family vehicle just makes sense. And when our system gets flagged throughout the year we alert you of the recommended routine maintenance that keeps your vehicle in SAFE working order. We become your Safety Partner.

 

Start using our new customer vehicle management system today. Save time and money AND feel safer, more secure and more confident that your car is less likely to leave your family stranded by the side of the road at the worst possible moment :-(

BO-Computer tablet Otts LIVE copy.png

548-483-5704

(Text ME!)

(Please NOTE: To Connect by text with our Service Manager to schedule an appointment or to ask any other repair-related question please text the above number with your query. However, should you wish to speak directly with the Service Manager please call the SAME above number, and it will connect with Ott's Auto's business phone number. If the line is busy please leave a message and we will get back to you as soon as possible.)

brakes.jpg

We Put Safety First!

"At Ott's, We Only Fix the Things that need Fixing." 

SAfety First highway No bkrnd.png

Opening Hours:

Monday -Thursday: 8:00 AM - 5:00 PM

Friday 8:00AM - 3:00PM

​Saturday/ Sunday Closed

SECURE ​NIGHT DROP AVAILABLE

​

519-658-9331

166 Queen Street West

Cambridge, (Hespeler) Ontario

N3C 1G4

About Us

 

Ott's Garage is not only a landmark business in the City of Cambridge, it's been servicing automobiles and trucks for local residents since the auto industry began. Herbert Ott opened the first garage in Cambridge which fixed carriages AND some of the very first automobiles.

​

With 119 years of mechanical expertise under our belts, trust OTT's to deliver fast, friendly, service ... and we ONLY fix the things that need fixing.

​

YOU DRIVE IT...
We FIX It!
​

Our Services

​

​- Complete Diagnostics

​

- Wheel Alignments


- Complete Safety Analysis


- Drivability Problems


- Tune - ups


- Oil Changes


- Tires - Summer & Winter


- Brake repair specialist


- Mufflers and exhaust systems


- Steering and Suspensions

​

- Full engine repair

 

- Full Engine Replacement

​

- Fleet Service

​

- Weird Noise Specialists

​

  • Facebook Social Icon
  • X

Like US - Follow Us

Join our mailing list

Never Miss An Update Or A Special!

bottom of page